Free Shipping & Download Protection
General Shipping Info
We endeavor to ship physical items within two business days. However, shipping dates may be affected by events such as long holiday weekends, available staff, or other such issues (hey—we're humans here; we don't have automated robots to do our packaging and shipping). When we anticipate a shipping delay beyond our usual target of a couple of business days, we will post an announcement on the site.
Free Shipping to USA and Canada
Free ground shipping to any address in the USA or Canada is included in purchases of print books, posters, and charts from Roedy Black Music. Please allow 4 to 10 business days for delivery.
If you opt for air shipping, or if you live outside of the USA and Canada, a shipping cost, which is automatically retrieved from the carrier's website, will be added at checkout. Shipping costs, which are set by the carrier, will vary substantially depending on the shipping option you choose.
Free Download Protection
Electronic products (PDF, Mobi, Epub) are made available for you to download immediately upon completion of checkout. This includes the electronic items that are part of a bundle that includes both print and e-items.
All Roedy Black e-posters, e-charts, and e-books come with free lifetime download protection. For example, if you forget to back up your files, or if the device hosting your files gets stolen or lost, contact us. We will cheerfully replace the files you purchased from us, free of charge.
Shipping to Destinations Outside of North America
Shipping charges to destinations outside of North America are determined automatically by the checkout software. To find out shipping options and costs, click on the "ADD TO CART" button on the product page, then start the checkout process (you will need to enter your name and address), then click on "CONTINUE TO SHIPPING METHOD". There you will be shown a couple of shipping options and their costs, one for surface shipping, the other for air shipping. These prices are determined by the carrier, not by us, and are the best prices available. At this point, you can decide whether or not to select a shipping option and finish the checkout. If you decide not to finish the checkout, just click on "cart", change the number from "1" to "0", hit "enter", and your cart will be empty. You can then continue browsing and decide whether to get the electronic edition instead. All electronic products are made available immediately after checkout.
If you live outside of the USA or Canada, you may be required to pay customs duties or import tariffs upon receipt of a parcel from us. If you are not sure about your country's regulations on import duties or tariffs, please check with your local authorities.